Candles by Kathy

Information & Guarantees


Triple Scented Hand Poured Candles from Candles by Kathy welcomes you to our online candle shop. Candles by Kathy wants everyone to be happy with their purchase. Please contact us right away if something does not arrive in perfect shape. Pouring candles is what we love to do, burning quality candles is what you love to do!

Due to the busy holiday season retail orders may take up to 7-10 days to ship; wholesale orders may take up to 3 weeks.



Welcome to my little corner on the web! I hope you enjoy what you find here!

I use only the highest quality of wax available then add my own special additives to ensure a clean, long burning candle. My candles are all triple scented with the best scent on the market made especially for me. I use only cotton wicks to ensure a safe burning candle. My candles burn slow, clean, and are scented throughout the life of the candle.

Guarantee

Candles by Kathy offers you complete satisfaction with all of your purchases. If you are ever unhappy with any part of your order, simply Contact Me within 10 days of order receipt. If your package ever arrives with any part of it broken, please save all the packing materials and let me know right away. We want only happy customers and we love for you to return to us!

Ordering and Payment Information

I use a secure shopping cart for your ordering convenience. I accept Visa, MasterCard, Paypal and money orders. The shopping cart automatically adds the proper shipping Options. If you are a local customer and would like to pick up or have me deliver your order please choose to pay with a money order and we can deduct the shipping before you pay. Please contact me if you have any questions. If you would rather not use your credit card online, either call me at 217-351-8345 or send me an email to kathy@candlesbykathy.com and I can call you to take your order and credit card information over the phone.

Candle Burning Safety Tips

Place your candle on a safe surface. Trim wick to 1/4" before each lighting to avoid smoking or blackening of container. If a mushroom forms on your wick, extinguish the candle and cut it off and relight the candle. The mushroom ball comes from excess scent. If your wick smokes it's telling you to trim it. Discontinue use when 1/2" of wax remains to prevent heat damage. The best way to put your candle out is to put the lid back on and let it go out by itself. For a pillar, put your finger in front of the flame then blow so your fingertip diffuses the air. Let the candle harden back up and trim your wick again before you relight the candle.

Votives must be burned in a tight fitting holder, they will completely liquefy. Pillars must be burned on a safe surface to catch any leaking that may occur.
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